Job Purpose: The Audit & Claims Clerk is responsible for processing, researching, and reconciling inventory discrepancies or claims. This includes tracking/reporting of inventory such as Finished Goods, CHEP Pallets, PECO Pallets and other product/materials as needed.

Essential Duties and Responsibilities:

• Performs physical counts of inventory including Finished Goods, Pallets, and Materials in order to maintain accurate inventory.
• Counts, reconciles, and reports inventory on a daily basis.
• Accurately inputs inventory control data to ensure inventory integrity.
• Completes necessary documentation thoroughly, accurately, and on-time.
• Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
• Reconciles customer claims against Inventory Adjustments and researches as appropriate
• Other tasks as assigned by supervisor/manager.

Additional Responsibilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ensures compliance to inventory processes and procedures, and contractual obligations.
• Ability to physically count articles or products on shelves, racks and pallets.
• Utilize computer terminal to properly account for inventory issues, returns, and documentation.

Qualifications:

• Minimum 1-3 months related experience and/or training in Inventory Control.
• Minimum 1-3 months related experience and/or training in warehouse environment.
• Experience operating a forklift and cherry picker/high lift.
• Experience using WMS software a plus (Synapse preferred).
• PC literate with experience with Microsoft Outlook, Word, Excel and Access Database.

Education and/or Experience Required:

• High School Diploma or GED (General Education Diploma) equivalency.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and write emails.
• Ability to physically count articles or products on shelves, racks and pallets.
• Forklift certification a plus.