Job Purpose: The Warehouse Manager is responsible for managing the daily operations of the warehouse to include scheduling departmental hours of operation, inbound and outbound loading, overseeing inventory control, managing the maintenance of warehouse equipment and warehouse housekeeping. The person in this position should drive improvements through change and demonstrate their ability to think outside of the box. The manager will assign priorities for all aspects of production, to include labor, documentation/time requirements and customer demands. This position reports to the Vice President of Warehouse Ops.

Essential Duties and Responsibilities:

Daily

• Ensures all local drivers have their freight loaded.
• Processes all paperwork from the previous day and distribute to proper departments.
• Keeps track of warehouse customers’ inventory via computer and physical counts.
• Works with third party logistics to ensure customers’ needs are met or exceeded.
• Schedules outside carriers to pick up warehouse customers orders as directed by customers.
• Manages warehouse personnel and schedules, ensures proper training of all warehouse employees and handles employee relation issues.
• Ensures that procedures for warehouse customers are properly carried out.
• Retains dock procedures for RJW customers.
• Manages warehouse space and ensures cleanliness at all times.
• Handles billing of all warehouse customers with the exception of Klockner.
• Provides production/labor planning with supervisors and leads on a daily basis as well as status updates to ensure labor needs and best practices.
• Performs facility AIB walk-throughs daily.
• Monitors and maintains daily productivity levels in the department.
• Approves FTE’s/temp time and attendance; monitors attendance and overtime.
• Communicates with warehouse supervisors to ensure labor needs and best practices are being met.
• Outsources temp labor as needed.
• Maintains positive customer service interaction with internal customers, such as HR, customer services, sales, logistics, operations, etc.

Job Complexity:

• Management skills and the ability to manage a staff of employees.
• Hires, trains, coaches, mentors and holds all warehouse staff accountable.
• Ability to lead or support IT modification projects.
• Ability to maintain an organized, neat and orderly operation as it pertains to the warehouse.
• Ensures that all project and client KPIs are met or exceeds expectation
• Requires knowledge of reporting requirements as it pertains to the warehouse.
• Good communication, problem resolution, and people skills.

Qualifications:

• 5 or more years of Warehouse Management experience
• Ability to report/track trending and historical data.
• Must have strong business writing and case analysis skills.
• Advance math and financial skills a must.
• Experience in Inventory Control, Transportation Warehouse.
• Intermediate Microsoft Office skills, (Excel, Access, Visio and Power Point), data entry and general computer abilities.
• Experience in warehouse safety and safety training.
• College degree preferred.