Job Purpose:

The Field Operations Trainer will conduct the onboarding training on Day 1 after orientation. Since training is done currently at 4 buildings, FOTs will rotate doing the Day one training. If not doing onboarding on Monday, they will be facilitating refresher training. Tuesday’s FOTs will start the training in classroom and then hand off training to the Warehouse Trainers for their On-the-Job training. The new hire training will take about 1 hour. After that, they will conduct annual refresher training or do other classroom training (i.e. employee’s being cross-trained into other functions and then handed off to a warehouse trainer or partner with another employee). Flexibility in schedule is needed to work 1^st/2^nd or a split shift to train all employees on their shifts. Organization and coordination is needed to plan and schedule training accordingly. A good understanding of warehouse operations and SOPs is needed to assist with observations to identify any gaps or identifying skills for certification for job qualification.

Essential Duties and Responsibilities

• Responsible for maintaining training records.
• Facilitates classroom training both safety and operational, for new hires during onboarding for all warehouse employees.
• Facilitates classroom training refresher safety training and operational cross training for all warehouse employees.
• Monitor training progress through reporting in Alchemy system.
• Conduct observations on trainers and employees as needed.
• Partner with Operations to schedule training for regulatory OSHA training and company policies.
• Understands various teaching methods and can provide constructive feedback, while maintaining positive rapport with employees.
• Willing to work off shifts or other sites as needed for training demands.
• Strong understanding of warehouse operations
• Promote culture of safety by ensuring employees are trained in safety.

Education and/or Experience Required:

• High School Diploma or general education diploma (GED) is preferred.
• At least 3 years of experience as a field operations trainer.

Other requirements

• Microsoft office products, Word, Excel, PowerPoint and Teams.
• Outlook email.
• 2-3 years knowledge in Warehousing, Logistics or 3PL preferred.
• Previous training / facilitating experience.
• Demonstrated background in delivering training on various subjects and policies.