Job Purpose: The Other Retailers Lead must maintain warehouse area with orderly stacking and good housekeeping; ensure all shipments are correctly staged, checked, and loaded properly; perform duties to provide material handling services for warehouse shipping and receiving handling activities. Ensure that Material Handlers are operating forklift and walkies safety at all times following all safety policies and procedures. This position reports to shift supervisor.

Essential Duties and Responsibilities:

• Must have previous experience with leadership positions that oversee a high level of detail
• Plan labor/picking priority with retail supervisor to ensure efficient use of manpower to accomplish daily objectives in a timely manner based on shipping deadlines
• Responsible for directly training and coaching employees on all customer requirements at a consignee level to attain highest operational quality and achieve specified productivity levels
• Responsible for documenting all audits/photos and verifying that all orders are meeting customer requirements
• Communication with management on any issues/concerns that are identified
• Working with retail team to increase the company’s efficiency, effectiveness and profitability by identifying and facilitating opportunities for improvement within the labelling/audit area
• Track errors/issues and work towards implementing preventative measures to avoid customer chargebacks
• Communicate audit finding to the operations team and facilitate retraining of associates when quality defects are identified
• Strong commitment to safety, housekeeping, productivity, and quality with demonstrated results
• Proficient in Microsoft Word, Excel, Outlook, Power Point, MS, and Internet Explorer
• Ability to operate standard office equipment including fax, copier, printers, computer, etc.
• Excellent interpersonal and written communication skills
• Must be flexible, a self starter, detailed, and able to multitask and prioritize
• Experience with WMS
• Demonstrates High Energy, Versatile and Positive Attitude
• Demonstrated organizational, time management skills, and the ability to handle multiple tasks at once

Additional Responsibilities:

• Possess a sense of urgency, accountability, and be able to work with limited supervision.
• General understanding of computers and handheld RF equipment.
• Ability to work as part of a team and lead.
• He / she must be able to read, write, and understand English.
• Attention to detail and quality a must.
• Good communication, clear and concise, problem resolution, and people skills.
• Flexibility in working overtime when needed, and supplying coverage to other shifts.
• PC skills helpful.
• Major experience on sit down forklifts and walkies.
• Experience in building pallets with stock and breaking down stock to fill independent orders.
• Experienced in cross docking freight process.
• Ability to work in a fast paced warehouse.

Qualifications:

• 2-4 years in a warehouse environment.
• Good stable work and attendance record.

Education and/or Experience Required:

• High School Diploma or general education diploma (GED).
• Warehousing certifications a plus.

Language Skills Sets:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine “root cause” of problem and determine corrective action.

Computer Skills:

• To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.

Physical Demands:

• Must be able to occasionally lift and/or move up to 50 pounds.
• Must be able to be on feet for full shift (8 hours).
• Must be able to work in excess of continuous 8 hours when required.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.